ITIL® (Version 5): Your Gateway to Modern, AI Enabled IT Service Management Enabled IT Service Management

In an era where organizations must deliver seamless digital experiences, innovate responsibly, and maintain strong governance, IT teams face increasing pressure to do more with less. Emerging technologies—especially AI—are reshaping IT operations, accelerating incident response, and transforming service delivery. To help businesses adapt, UBQTY Inc. introduces its ITIL® (Version 5) Foundation offering, built on the globally recognized IT service management framework designed for today’s rapidly evolving digital landscape.

PeopleCert officially launched ITIL Version 5 on 29 January 2026, marking a significant evolution in modern ITSM practices and aligning IT service delivery with digital first, AI enabled organizational models.

What’s New in ITIL® (Version 5)

ITIL Version 5 is AI-native and shaped for what’s next, with AI governance built in to help organizations use and scale AI responsibly and with confidence. It's practical by nature and ready to apply from day one—supported by 34 practices and ITIL Transformation for seamless real-world implementation. It brings product and service management into motion as one, meaning less friction, fewer handoffs, and value that flows end to end, while serving IT and every role beyond—for every organization, large and small. invgate+2 The framework is built on the trust of millions, powered by a global community of thousands of practitioners—this is by the community, for the community. [pmgacademy]

UBQTY Brings It to Life

UBQTY integrates AI-assisted diagnostics, predictive analytics, and intelligent workflow automation directly into its ITIL-aligned service delivery model—empowering clients to reduce downtime and enhance user experience. UBQTY embeds governance as a foundational capability, providing clear decision-making structures, ethical AI implementation guidance, and robust compliance frameworks. linkedin+2

What sets UBQTY apart are its expert trainers—seasoned ITSM professionals who actively use ITIL frameworks in real-life enterprise environments. These practitioners draw from hands-on experience in AI-driven transformations, DevOps integrations, and governance at scale, ensuring training goes beyond theory to deliver immediate, applicable insights. UBQTY enables end-to-end service workflows that integrate DevOps toolchains, Agile product teams, and cloud-first operations—ensuring a unified, value-focused delivery model. ubqty+1

Feature	ITIL v5 Innovation	UBQTY Expert Advantage
AI Integration	AI-native with 6C Model and governance invgate+1	Trainers' real-life AI diagnostics and scaling [ph.linkedin]
Practical Application	34 practices for day-one use [pmgacademy]	Hands-on transformation by practicing experts [ubqty]
Product-Service Unity	End-to-end value flow [blog.invgate]	Reduced friction via trainers' live implementations [ubqty]
Community-Driven	Global practitioner trust [pmgacademy]	Trainers from active ITSM community [ph.linkedin]

Why ITIL® (Version 5) Matters for UBQTY Clients

AI-driven efficiencies enable automation, incident prediction, and intelligent recommendations that minimize costs and boost satisfaction—deployed responsibly with UBQTY's expert guidance. The framework supports modern digital product lifecycles through a unified language, with UBQTY's trainers facilitating continual improvement. Reflecting Industry 5.0, it blends human expertise with intelligent systems; UBQTY designs transformations that elevate teams via real-world ITIL application. pinkelephant+1

UBQTY’s ITIL® (Version 5) Foundation Offering

UBQTY delivers comprehensive training and transformation led by its expert trainers, empowering organizations to build shared languages, adopt AI workflows confidently, strengthen governance, improve reliability, enable improvement cycles, and align with business outcomes. ubqty+1

The UBQTY Difference

Beyond training, UBQTY offers hands-on consulting, AI readiness assessments, governance frameworks, value stream optimization, custom roadmaps, and cloud/DevOps support—all informed by trainers' real-life ITIL expertise for true operationalization. [ubqty]

Begin your ITIL® (Version 5) journey with UBQTY to modernize ITSM with speed, intelligence, sustainability, and resilience—amplified by proven practitioners. Reach out to us through info@ubqty.net as we help you take the first step towards elevating your career and your business!